Warranty questions, answered

What does the warranty cover?

Faults in materials or workmanship, such as the motor, the atomizer or the electronics. If your diffuser stops working as it should under normal use in the first year, we repair or replace it. Damage caused by drops, water or oils other than ISCENT fragrance oils isn't covered. Read the full 1-year limited warranty.

How long am I covered?

One year from the date of purchase. You don't need to register anything; proof of purchase is all you need.

Do I need my receipt?

Keep it if you have it. Your order number, from us.iscent.com or from an authorized retailer such as Nordstrom, is usually enough. If you have neither, contact us anyway and we'll help trace the purchase.

I bought my diffuser from a retailer. Am I covered?

Yes. Coverage is the same for diffusers bought new from ISCENT or from an authorized retailer, such as Nordstrom. Keep your order number or receipt from the retailer.

How do I make a claim?

Email info@iscent.com with your order number or other proof of purchase, and a note on what the diffuser is doing. If the fault is covered, we'll repair or replace it at no charge and cover the shipping both ways.

Do I need to register my diffuser?

No. There's nothing to register. Keep your order number or receipt, and that's all you need to make a claim.

You've brought home more than a device.

ISCENT is a home-scenting house founded in Dubai. Every diffuser we make is built around cold-air diffusion, with no heat and no water, so fragrance arrives exactly as our perfumers composed it.

Our Story

Add Your Fragrances

Each ISCENT fragrance is meticulously crafted by master perfumers and delivered through cold-air diffusion to preserve every note.
Find Your Unique Fragrance
Patchouli Dreamscape fragrance oil from ISCENT
Patchouli Dreamscape is a rich, imaginative blend where citrus, orange, and bergamot open into a floral heart of rose, jasmine, and muguet. At its core, patchouli and vanilla create a warm, exotic finish—an invitation to drift through a dreamlike world of mystique and elegance.
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Eclat de Bois d'Orange fragrance oil from ISCENT
Éclat de Bois d'Orange is a radiant walk through a sunlit orchard. Bright bergamot and grapefruit open into a soft bloom of orange blossom and cedarwood, while vetiver, amber, and musk ground the scent in earthy serenity. A fresh, elegant tribute to nature’s quiet beauty.
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Atlantis fragrance oil from ISCENT
Atlantis
$55.00
Atlantis surfaces like a sunlit horizon. Lemon and orange spark bright and clean, then a lush heart of prune, apple, and raspberry mingles with gardenia and rose. Beneath it all, dry amber, sandalwood, musk, and patchouli leave a warm, lingering trail. This fruity-amber diffuser oil fills a living room or open kitchen with fresh opulence — an easy, blissful note for bright spring and summer days.
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White Tea fragrance oil from ISCENT
White Tea
$50.00
White Tea captures the calm of a perfect escape. Crisp citrus and green tea open the scent, softening into a delicate white floral heart with a touch of spice. A base of wood, amber, and musk grounds it in serene elegance.
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Christmas Time fragrance oil from ISCENT
A festive harmony of bergamot, strawberry, and apple, warmed by cinnamon, clove, and cedarwood. Finished with pine needles, tonka bean, and a touch of vanilla, it evokes the comforting glow of Christmas.
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Sense fragrance oil from ISCENT
Sense
$40.00
Sense is a symphony of refined florals and warm woods. It opens with bright notes of cassis, bergamot, tamarind, freesia, and galbanum, then unfolds into a lush heart of lilac, jasmine, magnolia, and orange flower. A sensual base of sandalwood, osmanthus, and musk leaves a lasting, elegant impression.
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Avenue No. 1 fragrance oil from ISCENT
Avenue No. 1
$65.00
Luminous elemi and olibanum rise through smoky styrax and a whisper of bitter wormwood, opening onto a heart where geranium and rose meet the slow heat of pimento. Beneath, vanilla pools into rockrose, vetiver, musk, and patchouli. Oriental and elegantly warm, Avenue No. 1 is a diffuser oil with a cosmopolitan polish — at home in a living room or entryway, evenings and cooler months especially.
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Top Of The World fragrance oil from ISCENT
Top Of The World opens on altitude — lemon and bergamot catching the light, an ozonic clarity like air at the summit. Beneath that brightness, patchouli, musk, and sandalwood lend quiet depth, settling onto cedarwood, amber, and a soft balsamic warmth. A fresh, citrus-woody diffuser oil for an entryway or a bright study, refined in any season, at its most luminous from spring through early autumn.
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Neroli fragrance oil from ISCENT
Neroli
$40.00
Neroli is a radiant tribute to Mediterranean beauty. Sparkling bergamot, mandarin, lemon, lavender, and rosemary open with citrusy-herbal freshness, while neroli, orange flower, and jasmine bloom at the heart. Amber, musk, and myrtle ground the scent in warm, coastal elegance. A sun-drenched escape in every breath.
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Festive Treat fragrance oil from ISCENT
Festive Treat
$50.00
Warm biscuit and baking spice drift up first, the smell of something golden just out of the oven, before a creamy heart of vanilla turns soft and powdery. Tonka bean and buttercream melt into the base, gourmand and enveloping. Festive Treat is a diffuser oil for the season's slow, glowing evenings — a kitchen at dusk, a living room mid-gathering, warmth you can almost taste.
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Velvet Serenity fragrance oil from ISCENT
Velvet Serenity is a soft, sophisticated scent that opens with the delicate bloom of orange blossom and frangipani. Iris and sandalwood create a velvety heart, while a warm base of vanilla, sandalwood, and musk leaves a comforting, elegant trail. A quiet indulgence in timeless grace.
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Milano fragrance oil from ISCENT
Milano
$50.00
Introducing Milano, where each note is a brushstroke on the canvas of olfactory artistry. It opens with the zesty embrace of bergamot, leading into a tantalizing dance of clove that sets the stage for the opulent narrative ahead.
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Citrus Elixir fragrance oil from ISCENT
Citrus Elixir
$50.00
Citrus Elixir is a radiant blend that opens with grapefruit, mandarin, and aldehyde—bright as a citrus sunrise. A heart of ginger, melon, and lily of the valley brings fresh warmth, while musk and vetiver anchor the scent in serene, sunlit calm. A vibrant, uplifting escape in every breath.
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Peninsule fragrance oil from ISCENT
Peninsule
$65.00
Peninsule is a seductive blend of sweet sensuality and timeless elegance. Bright lemon and black currant open the scent with intrigue, unfolding into a lush heart of peach, jasmine, geranium, ylang, and iris. A warm base of sandalwood, patchouli, vanilla, caramel, and dry woods lingers like the memory of an unforgettable encounter. A fragrance that invites desire—and leaves a lasting impression.
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Vanilla Rose fragrance oil from ISCENT
Vanilla Rose
$50.00
Vanilla Rose is a romantic blend of citrusy lemon and dewy water lily, unfolding into a heart of velvety rose and sugared softness. A warm base of vanilla, white musk, and cedar leaves a lasting impression of comfort, elegance, and timeless love.
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Royal Amber fragrance oil from ISCENT
Royal Amber
$55.00
Bergamot opens bright as first light on a palace garden, then yields to a velvety heart of geranium, rose, and violet. Warmth gathers beneath — patchouli and amber deepened by musk, with vanilla and tonka lending a hushed, regal sweetness. A floral-oriental diffuser oil for living rooms and entryways that hold their poise, Royal Amber stays composed and unhurried in any season.
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Marine Violet Serenade fragrance oil from ISCENT
Marine Violet Serenade captures the calm of a seaside escape. It opens with crisp violet leaves and juicy peach, leading to a heart of marine notes, lily, and soft violet—echoing the gentle rhythm of waves. Oakmoss, musk, and woods finish the scent with a warm, driftwood-like embrace. A serene stroll by the sea, bottled.
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Fleur de Litchi fragrance oil from ISCENT
Fleur Litchi is a soft, sunlit escape to a hidden garden in the French countryside. Juicy litchi, bergamot, and peach open the scent with a burst of orchard-fresh sweetness—an elegant whisper of petals and ripe fruit in the air.
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